Apple addresses screen defects in new iPhone Duo foldable

The hardware failure manifests as a bright line tracking from the center to the right side of the screen, often occurring when the device is opened. Users suggest the hinge mechanism may tighten excessively, placing undue pressure on the internal panel. An Australian customer reported a successful immediate replacement at an Apple Store, and the company is now directing all affected users to contact AppleCare for support.

Technical analysis by iFixit suggests a design flaw where the foldable display may be making direct, damaging contact with a center support bar. These reports arrive during a critical transition period for the company, as this hardware marks one of the first major launches under new CEO John Ternus. Despite the growing number of complaints, the company has yet to provide further technical details regarding the root cause of the screen fractures.