CEO Sundar Pichai confirmed that the rollout begins with business clients, leveraging a reach that includes 90% of the Fortune 100. Rather than following rigid prompts, these agents accept high-level objectives, planning the necessary steps and utilizing custom tools to reach them. The system integrates directly with external platforms like Slack, Jira, Microsoft 365, and Databricks, while maintaining an audit trail for every action performed.
Thomas Kurian, CEO of Google Cloud, emphasized that the agent operates by connecting to internal systems and choosing the optimal model for specific tasks. Users retain control through a model picker that currently includes Anthropic’s Claude, with plans to support open-source and private models soon. To ensure transparency, a dedicated tasks inbox allows employees to monitor the AI’s reasoning process and sub-task delegation in real time. Early adopters of the technology include Shopify, PayPal, and sportswear brand On, all of whom are testing the agent’s ability to function as an autonomous member of their workforce.

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